Welcome to TEMETERON SERVICES

Privacy Policy for Temeteron Limited

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Effective Date:12/10/2024

**1. Introduction**

Temeteron Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

**2. Information We Collect**

We may collect and process the following types of personal information:

- **Personal Identification Information**: such as name, address, email address, phone number, and other contact details.
- **Transaction Information**: details about payments to and from you, and other details of services you have purchased from us.
- **Technical Data**: such as IP address, browser type, time zone settings, browser plug-in types, operating system, and platform, and other technology on the devices you use to access our website.
- **Usage Data**: information about how you use our website and services.
- **Marketing and Communications Data**: your preferences in receiving marketing from us and your communication preferences.

**3. How We Collect Information**

We collect personal information in the following ways:

- **Direct Interactions**: You may give us your personal information by filling in forms or by corresponding with us by phone, email, or otherwise. This includes personal data you provide when you:
  - Request our services;
  - Create an account on our website;
  - Subscribe to our newsletter;
  - Provide feedback;
  - Contact us for any reason.

- **Automated Technologies or Interactions**: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and other tracking technologies. 

**4. How We Use Your Information**

We use your personal data to:

- Provide and manage our services;
- Process transactions, including sending invoices and receipts;
- Communicate with you, including responding to inquiries or providing customer support;
- Send promotional emails and marketing materials (if you have consented);
- Improve our website, products, and services;
- Comply with legal obligations.

**5. Legal Basis for Processing Personal Data**

We process personal data under the following legal bases:

- **Contractual Necessity**: To fulfill the contract we are about to enter into or have entered into with you.
- **Legitimate Interests**: To manage our business and improve our services, provided that your interests and fundamental rights do not override those interests.
- **Consent**: Where you have given us explicit consent for processing.
- **Compliance with Legal Obligations**: Where we need to comply with a legal or regulatory obligation.

**6. Data Sharing and Disclosure**

We may share your personal data with:

- **Service Providers**: Third-party service providers who provide IT and system administration services, payment processing, and customer support.
- **Business Transfers**: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a new entity.
- **Legal Compliance**: If required to comply with legal obligations, regulatory requests, or to protect the rights, property, or safety of Temeteron Limited, our customers, or others.

We do not sell or rent your personal information to third parties.

**7. Data Retention**

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

**8. Data Security**

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

**9. Your Data Protection Rights**

Under data protection law, you have the following rights regarding your personal data:

- **Right to Access**: You have the right to request a copy of your personal data that we hold.
- **Right to Rectification**: You have the right to request that we correct any inaccurate or incomplete information.
- **Right to Erasure**: You can request that we erase your personal data under certain conditions.
- **Right to Restrict Processing**: You have the right to request that we restrict the processing of your personal data.
- **Right to Data Portability**: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- **Right to Object**: You can object to the processing of your personal data in certain situations.
- **Right to Withdraw Consent**: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the details provided in Section 13.

**10. Cookies**

Our website uses cookies to collect information about how you use our site. Cookies are small text files placed on your device that help us to improve our services and deliver a better user experience.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

**11. Links to Third-Party Websites**

Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

**12. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes we make to our Privacy Policy in the future will be posted on this page, and where appropriate, we will notify you by email or through our website. Please check back frequently to see any updates or changes to this policy.

**13. Contact Us**

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:

Temeteron Limited  
86-90, Paul Street,  
London EC2A 4NE  

**Phone**: 020 34885518  
**Email**: hello@temeteronservices.com  

We are committed to resolving any complaints regarding our collection or use of your personal data. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

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This privacy policy ensures transparency about how Temeteron Limited collects and processes data while complying with relevant laws.